Got hit with a bad Google review — but the reviewer was never even your customer?

Here’s what to do (and what NOT to do):  Take a breath — it happens, and you’re not alone.

 Check if it qualifies for removal (spam, extortion, or former employee).

 Respond professionally — stay calm and show future clients you care.

 Focus on your real customers — keep serving them well and ask for genuine reviews.

One fake review won’t define your business — but how you handle it absolutely will. 

 jennifer@mygirlms.com

 610-533-5942

mygirlmarketingsolutions.com

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